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Terms and Condition (TC)

Welcome to LoviHomes. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.

1. General

  • These Terms and Conditions govern the sale of products and your use of Lovihome’s online store.
  • Lovihome reserves the right to update or modify these terms at any time without prior notice.
  • Continued use of our website signifies your acceptance of any changes.

2. Products & Orders

  • All products listed are subject to availability.
  • Product descriptions and prices are accurate to the best of our knowledge but may be updated without notice.
  • By placing an order, you agree to provide accurate and complete information.

3. Pricing & Payment

  • All prices are stated in Singapore Dollars (SGD).
  • Payment must be made in full at the time of purchase through the available payment methods.
  • Promotional codes or discounts must be entered at checkout and cannot be applied retroactively.

4. Shipping & Delivery

  • Orders are shipped locally within Singapore only.
  • Standard delivery time is 1–3 working days after order confirmation.
  • Customers may also choose same-day collection or warehouse purchase.
  • Lovihome is not responsible for delays caused by courier services or unforeseen circumstances.

5. Returns & Refunds

  • Returns are accepted within 7 days of receiving your order.
  • Items must be in original condition, unused, and in their original packaging.
  • Shipping and return shipping fees are non-refundable.
  • Refunds will be processed once returned items are received and inspected.

6. Promotions & Discount Codes

  • Discount codes must be applied at checkout.
  • Discounts cannot be combined with other offers unless stated.
  • Lovihome reserves the right to amend or terminate promotional offers at any time.

7. Limitation of Liability

  • Lovihome is not liable for indirect, incidental, or consequential damages arising from the use or inability to use our products.
  • We do not guarantee uninterrupted access to our website.

8. Privacy & Personal Data

  • Personal information provided will be kept strictly confidential and used only to process orders and provide customer service.
  • For more details, please refer to our Privacy Policy.

9. Governing Law

  • These Terms and Conditions are governed by the laws of Singapore.
  • Any disputes will be subject to the exclusive jurisdiction of the courts of Singapore.

10. Contact Information

  • For any questions regarding these terms, please contact us at: 📧 support@lovihome.com
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